Q1. What information shall I provide you when I need your offer? A: 1. Capacity and total head (working pressure)of the pump. 2.Liquid medium, medium temperature. 3.Electric motor: Voltage, Frequency. 4. More other specifications, the better.
Q2. The specification requirements of our pumps are different with what you give out,can you customize them as my data? A: Yes, we can. Please send me your detailed specification requirement then we will choose the suitable pumps to quote you
Q3. What is your terms of delivery? A: EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time? A: Generally, it will take 5 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples? A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy? A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship? A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.